Privacy Policy

Privacy Policy

Last update, September 06, 2023.

Introduction

Welcome to Synergy Wave. We are committed to protecting the privacy of all visitors to our web store. This Privacy Policy describes how we collect, use and protect your personal information. It also explains your rights in relation to your personal information and how to contact supervisory authorities or us should you have a complaint.

Synergy Wave offers a wide range of services including traditional and digital marketing activities, advisory and consulting services, advertising campaign management, new product or service launches, brand promotion, web positioning, Internet marketing and advertising, online marketing, direct marketing and other forms of digital communication.

Personal information we collect

We collect information that you provide directly to us. For example, we collect information when you create an account, subscribe to our newsletter, submit a form or otherwise communicate with us. The types of information we may collect include your name, email address, mailing address, phone number and any other information you choose to provide.

We also automatically collect information when you visit our web store. This information may include your IP address, browser type, operating system, access times, pages visited and the location from which you accessed our web store.

How do we use your personal information?

We use your personal information for the following purposes:

• To provide, operate and maintain our web store
• To process and complete transactions and send you related information, including purchase confirmations and invoices.
• To send transactional messages, including responses to your comments, questions and requests; to provide customer service and support; and to send you technical notices, updates, security alerts, and administrative and support messages.
• To send promotional communications, such as providing you with information about products, services, promotions, offers, newsletters and other news or information about Synergy Wave.
• To monitor and analyze trends, usage and activities in relation to our web store.
• To investigate and prevent fraudulent transactions, unauthorized access to our web store and other illegal activities.
• To customize the content, features or advertisements of our web store

Sharing your personal information

We do not share your personal information with third parties without your consent, except in the following circumstances:

• With third-party vendors, consultants and other service providers who need access to your personal information to perform work on our behalf.
• To comply with legal obligations or to protect and defend our rights or property
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business by another company.

Cookies and other tracking technologies

We may use cookies and other tracking technologies to collect information about your use of our web store and to improve our services. Cookies are small data files stored on your hard drive or in the memory of your device that help us improve our web store and your experience, see which areas and features of our web store are popular and count visits.

Your rights

You have the following rights regarding your personal information:

• The right to request access to your personal information
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to request the restriction of processing of your personal information
• The right to request the transfer of your personal information to another party
• The right to object to the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. However, we have taken appropriate security measures to require that your personal information remains protected in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the updated Privacy Policy on our web store. Your continued use of our web store after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

E-mail: help@synergywave.biz

Address: Santiago, Chile.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact details provided above. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you may file a complaint with the appropriate supervisory authority.